Refund policy

Refund and Exchange Policy

At VALIA, each piece is thoughtfully handcrafted with precision and care. Due to the artisanal nature of our garments, we maintain the following policy:

• No refunds.
• Exchanges are accepted within 2 days of delivery.
• Exchanges will only be processed in case of a valid issue:
  • Manufacturing defect
  • Incorrect item received

Conditions for exchange

• The item must be unused, unworn, and in original condition with all tags intact.
• The request must be initiated within 2 days of receiving the order.
• VALIA reserves the right to approve or decline exchange requests upon inspection.